The short version
Use Limelight to run shows. Don't use it to harm anyone, share copyrighted material you don't own, or scrape the service. Pay your invoice on time. We'll keep the lights on, take security seriously and give you 30 days' notice if anything material changes. England & Wales law applies.
Definitions
"Limelight", "we", "us" and "our" mean Limelight Labs Ltd, a company registered in England & Wales. "App" means the Limelight mobile and web applications and any related services. "Organisation" means the school, society, production company or other entity that has invited you to use the App. "You" or "your" means the individual user accessing the App. "Subscription" means a paid plan as set out on our pricing page.
Accounts & eligibility
You may use the App if you are at least 13 years old, or if you are under 13 and an Organisation has obtained appropriate parental or guardian consent on your behalf. You are responsible for keeping your account credentials secure and for any activity that takes place under your account.
Organisation administrators are responsible for the accounts they create within their Organisation, including ensuring that any required parental consent is in place before issuing an invitation to a user under 13.
Acceptable use
You agree not to use the App to:
- Bully, harass, threaten, defame or otherwise harm any other user;
- Share content that is illegal, sexually explicit, hateful or otherwise harmful;
- Upload material you do not have the rights to share, including scripts, scores and recordings, unless you have a valid licence;
- Reverse-engineer, scrape, copy or otherwise misuse the App or its data;
- Circumvent security or access controls, or access data belonging to other Organisations;
- Send unsolicited commercial messages or use the App for spam.
If we believe your use breaches these rules, we may suspend or terminate your account. Serious breaches involving safeguarding may be reported to the relevant authorities.
Subscriptions & billing
The Cast tier is free. Director and Producer tiers are paid Subscriptions, billed monthly or annually as set out on the pricing page. Pricing is per Organisation, not per user. We may change pricing with 30 days' notice; existing Subscriptions are honoured at the original rate until renewal.
Schools and registered charities may pay annually by invoice with a 30-day payment window. Subscriptions auto-renew unless cancelled. Annual Subscriptions cancelled mid-term are refunded on a pro-rata basis for unused months. Monthly Subscriptions cancelled mid-month run to the end of the current billing period and are not refunded for partial months.
VAT is charged where applicable. UK customers and EU consumers should expect to see VAT on invoices at the applicable rate.
Your content
You retain ownership of all content you upload to the App, including scripts, scores, photos, audio recordings and messages. By uploading content, you grant Limelight a limited, non-exclusive licence to host, transmit, display and process that content for the purpose of operating the App and providing it to you and your Organisation.
You are responsible for ensuring you have the rights to any content you upload. Limelight is not a licensing body and does not grant performance, mechanical, synchronisation or print rights for any third-party work.
Where your Organisation deletes a show or your account, we will delete the associated content within the timeframes set out in our Privacy Policy.
Limelight intellectual property
The App, including its software, design, brand, trade marks and documentation, is owned by Limelight Labs and protected by intellectual property law. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the App in accordance with these Terms.
You may not copy, modify, distribute, sell or sublicense the App, or any part of it, without our prior written consent.
Privacy
Our handling of personal data is governed by our Privacy Policy, which forms part of these Terms. By using the App, you acknowledge that you have read and understood the Privacy Policy.
For Organisations entering a Data Processing Agreement with Limelight, the DPA takes precedence over these Terms in respect of personal data processed by Limelight on the Organisation's behalf.
Termination
You may stop using the App and cancel your Subscription at any time. Organisation administrators may close their Organisation account, which will end access for all users within that Organisation.
We may suspend or terminate your access immediately, without notice, if you breach these Terms in a serious or repeated way, or if continued provision of the App to you would expose Limelight, your Organisation or other users to legal or safeguarding risk.
On termination, the licences granted to you under these Terms end immediately. Provisions that by their nature should survive termination (including content licences, liability limits, indemnities and governing law) will continue.
Disclaimers
The App is provided "as is" and "as available". To the maximum extent permitted by law, Limelight disclaims all warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the App will be uninterrupted, error-free or completely secure.
Nothing in these Terms limits any rights you may have as a consumer under applicable law that cannot be excluded or limited by contract.
Limitation of liability
To the maximum extent permitted by law, Limelight's total aggregate liability arising out of or in connection with these Terms or the App is limited to the greater of (a) the amount paid by you or your Organisation to Limelight in the 12 months preceding the event giving rise to the claim, and (b) one hundred pounds sterling (£100).
In no event will Limelight be liable for any indirect, incidental, consequential, special or exemplary damages, including loss of profits, revenue, data or goodwill.
Nothing in these Terms excludes or limits liability for: (i) death or personal injury caused by negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any other liability which cannot be excluded or limited by applicable law.
Governing law & jurisdiction
These Terms are governed by the laws of England & Wales. Any dispute arising out of or in connection with these Terms is subject to the exclusive jurisdiction of the courts of England & Wales, except that consumers resident in another part of the United Kingdom or the European Union may bring proceedings in the courts of their place of residence.
Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will give you at least 30 days' notice, by email or in-app message, before the changes take effect. Continued use of the App after the notice period constitutes acceptance of the updated Terms.
The "Last updated" date at the top of this page shows when the Terms were last revised. Previous versions are available on request.